|
We are a customer satisfaction oriented business - our staff take on the problems that the 'others' find too hard to handle.
Quality Endorsement achieved in July 1995, for quality systems and quality assurance in production, installation and service.
All parts and labour fully guaranteed for 12 months or 24,000km and we will not perform any work without first obtaining permission to do so.
We provide the complete service, brake and clutch bonding stainless steel resleeving, booster and valve repairs and machining of flywheel and drums.
This means less time and faster turn-around of repairs.
Quality Policy
It is the Policy of Truck & Car Brake Service Pty. Ltd., to supply customers with products which are of satisfactory quality to ensure conformance to agreed customer specifications, customer expectations and customer needs.
It is the responsibility of Truck & Car Brake Service Pty. Ltd., to ensure that the procedures in the manual are adhered to and that all personnel of the organisation at all levels fully understand this policy and implications on Truck & Car Brake Service Pty Ltd.
To help achieve this quality policy, Truck & Car Brake Service Pty. Ltd., shall:
a) Maintain quality systems which comply with Standard ISO 9001-2008
.
b) Operate a system capable of detecting, recording and reporting any non-conformance on the completed product. Any problems found shall then be corrected prior to delivery to customer.
c) Have a known level of skilled, competently trained personnel able to administer this policy.
Click here to email us.
|
|